An experiment using avatars for remote customer service was conducted at "JINTO TIC," a tourist information center in Tokyo. Providing safety information for tourists is crucial in the event of natural disasters or transportation disruption
See moreAn experiment using avatars for remote customer service was conducted at "JINTO TIC," a tourist information center in Tokyo. Providing safety information for tourists is crucial in the event of natural disasters or transportation disruptions, however, it is also likely that the multilingual staff may not be available at the counter due to the havoc. The test validated the feasibility of the robot system guiding tourists or operating lighting and locks from remote locations. (Feb 2020)
